Strategy
Brand and role analysis. What each patient touchpoint should signal. Which roles in the practice need their own look. Where the current wardrobe is breaking down.
Premium healthcare
NGAVA Clinic
A wardrobe for premium clinics. Reads as precise from the reception desk to the treatment room, and holds across every shift the practice runs.
Most premium practices design the lobby to the centimetre and dress the staff in whatever the catalogue ships.
An atelier-made wardrobe for private clinics, dental groups and premium healthcare practices. Staffwear, footwear, accessories and the patient-facing packaging that travels with them. Designed in Zurich and made in the named Porto workshops, on one signed contract.
Best fit.
Private clinics, dental groups, aesthetic and fertility practices, premium healthcare networks. Roughly thirty patient-facing staff and up.
Not the fit.
Scrubs resold from a catalogue. Production handed to factories not on your contract. Practices below roughly thirty patient-facing staff.
Who this is for
- Private clinics
- Dental groups
- Aesthetic & dermatology clinics
- Fertility & IVF clinics
- Premium healthcare practices
- Physiotherapy chains
What we solve
- 01
Generic staffwear that contradicts the practice's premium positioning.
- 02
Inconsistent appearance from reception to treatment room to management.
- 03
Uncomfortable footwear staff visibly tolerate.
- 04
Patient-facing packaging that does not match the rest of the brand. The bags, the folders, the post-treatment kits, all reading from a different rule book.
- 05
Reorders that arrive late for new hires and not at all for damaged items.
- 06
No single workshop accountable for the design, the making and the years that follow.
What changes after deployment
What the team notices, once the wardrobe is in use.
- 01
Every patient-facing role wears one approved, role-coded look, from the reception desk to the treatment room.
- 02
New hires receive a fitted kit in five working days, sized from a matrix that does not drift.
- 03
Replacements and damaged items run through a standing programme. No procurement scramble at the end of a shift.
- 04
The patient-facing packaging reads as the same brand as the clinic interior.
- 05
The catalogue, the care guides and the reorder thresholds are documented and audited every year.
- 06
One signed contract. Design in Zurich, production in the named Porto workshops, QC on the bench in Porto, and the reorders that follow.
What we hold from brief to reorder
Three sets of work on one signed contract. The pieces we design and make. The operations that bring them to a treatment-room floor. The supply that keeps the wardrobe alive, season after season.
01
Scope
What we design and make
- 01 Apparel
- 02 Footwear
- 03 Accessories
- 04 Patient packaging
02
Operations
How we bring it to life
- 01 Paid samples
- 02 Production in Portugal
- 03 On-site QC
- 04 Per-piece delivery
03
Lifecycle
What stays running
- 01 Reorder programme
- 02 Replacement cover
- 03 Seasonal refreshes
- 04 New-hire kits
Six layers behind every wardrobe
Every clinic engagement runs on the same six-layer template, adapted to your brand and never started from zero.
Design
Uniform, footwear and accessory concepts. Colour, materials, embroidery and packaging, drawn under NDA from the first call.
Sample
Mandatory paid sample phase. Fit and durability validated on the bench in Porto before any production cut is approved.
Production
Made inside the named partner workshops in Porto. Tech-pack tolerances and sizing matrices are contract terms, not aspirations.
Logistics & Reorder
Per-piece or kit delivery. New-hire kits, replacements and seasonal refreshes, all running on the standing programme.
Governance
An approved catalogue, care guides, supplier documentation and reorder thresholds, so the wardrobe stays consistent across locations and across years.
How we build NGAVA Clinic
Six phases. Each one paid for and signed off before the next begins. Each one closing a specific category of risk on the way to a wardrobe that ships.
Timeline ~16 weeks from kickoff to first delivery · lifecycle programme ongoing thereafter
- 01
Discover
Week 0We learn your goals, your team, your standards and your timeline.
- 02
Concept & Design
Weeks 1–3Sketches, materials, tech packs and a costed brief — approved before any sampling.
- 03
Sample Development
Weeks 4–7Hand-built prototypes, fit sessions and refinement until the sample passes for production.
- 04
Production
Weeks 8–14Manufactured by our long-standing partner workshops in Portugal. Small and large runs.
- 05
Quality Control
Weeks 14–15Multi-stage inspection on-site in Porto. Defects don't leave the workshop.
- 06
Delivery
From week 15Packaged, kitted and shipped on time — per-piece or in bulk, EU and international.
Three ways to engage
Start small with a paid diagnosis, commission the full system, or move into a managed reorder programme. Pricing bands shown are typical; final scope is fixed after the Concept Package.
Concept Package
Paid diagnosis. Direction before commitment.
- Investment
- From CHF 8,500
- Timeline
- 3–4 weeks
- Discovery workshop with leadership
- Brand and role analysis
- Moodboard and product direction
- Initial uniform concepts
- Sample roadmap
- Production estimate
Identity System Package
The full NGAVA Clinic.
- Investment
- CHF 80,000 – 180,000 typical
- Timeline
- 12–16 weeks
- Full uniform, footwear and accessory design system
- Paid samples for fit and material validation
- Tech packs and production specs
- Patient-facing packaging design
- Production in Portugal
- On-site QC and per-piece delivery
Managed Supply Program
We run the lifecycle. You operate the clinic.
- Investment
- From CHF 2,400 / month
- Timeline
- Annual programme
- New-hire starter kits
- Replacement and damage cover
- Seasonal refreshes
- Reorder portal access
- Approved uniform catalogue
- Recurring quality control
What this system is not
A clear refusal list is part of the work.
- —
Scrubs resold from someone else's catalogue.
- —
Disposable single-use garments.
- —
Engagements for practices below roughly thirty patient-facing staff. The contract does not pay back below that line.
- —
Production handed to any factory not named on your contract. Every piece is made inside the Porto workshops you signed with.
- —
Shipping without QC on the bench in Porto.
The healthcare body of work today
The deepest healthcare programme NGAVA has shipped to date is the Spitex line. Six Spitex programmes, all on the same Porto contract that holds every NGAVA Clinic engagement. The published reference is Spitex MeGaherz, shown below. See NGAVA Spitex for the body of work, and send the brief for the clinic version.
Read the caseSample policy
We sample by hand before we build. Footwear from €1,500 per model. Textile pieces from €350. Paid up front and non-refundable. The fee covers materials, master patterns and the time of the Porto team. When a programme moves into production, a portion of the sample fee may be credited against the order.
Footwear sample · €1,500 Textile sample · €350
Where the wardrobe starts
Begin with the Concept Package
We answer inside one business day with a scoped Concept Package proposal. Mutual NDA on the first call.